Contact Center Hub

Sep 17, 2022

Older Versions of Contact Center Hub

If you are experiencing issues with the latest version of Contact Center Hub due to bugs or incompatibility with your device, downloading an older version can be a practical solution before the app developer fixes the problem. APKPure offers all of the older versions of Contact Center Hub that are compatible with various devices and Android systems. Download rollbacks of Contact Center Hub for Android. All downloads from APKPure are free from viruses and provide a fast, secure way to get the app version history you need.

All Versions of Contact Center Hub

3.49.1(34901)APK
Sep 17, 202270.5 MBAndroid 7.0+
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What's new in the version 3.49.1
Updated on Sep 17, 2022
Improvements
The In-call screen will be displayed faster when receiving inbound calls.

Fixes
Logout issue when using the application.
When doing a warm transfer, the hold button will stop spinning when clicking it.
3.46.0(34600)APK
Jul 28, 202270.2 MBAndroid 7.0+
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What's new in the version 3.46.0
Updated on Jul 28, 2022
Improvements:
Can modify Wrap-up time directly from app settings
Added a Red visual so its obvious that you’re recording during both
manual + automatic recording sessions.
Enhanced performance of Messaging and Working hours to be more reliable
and return results faster.

Fixes:
Improved accuracy to notify users to refresh tokens before expiration.
Button to add a contact in Call Ended redirects to contact creation screen.
3.38.1(186)APK
Mar 8, 202267.4 MBAndroid 7.0+
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What's new in the version 3.38.1
Updated on Mar 8, 2022
New: Agent can select which media server they connect to in Roaming settings of the app, to troubleshoot certain quality issues.
Fixes:
Keypad was overlapping the list of teammates when searching to make a conference call.
Edge case where the company name was displayed instead of the user name on history.
3.36.1(183)APK
Feb 2, 202282.3 MBAndroid 7.0+
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What's new in the version 3.36.1
Updated on Feb 2, 2022
Can now find Language and Working Hours into the Preferences Section.
Multiple updates of libraries and other maintenance tasks.
Small bug fixes.
3.29.1(173)APK
Dec 14, 202179.7 MBAndroid 7.0+
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What's new in the version 3.29.1
Updated on Dec 14, 2021
Fixes
- When loading more calls in the History the scroll was moved to the top.
- The sound didn’t change from Bluetooth after selecting a different audio output while in a call.
- Multiple fixes regarding conference calls UI (especially related to how the keyboard is opened to not overlap other elements)
- Fixed a possible crash in Contacts when you double-tap people in the bottom bar.
- Fixed a possible crash on “refer a friend” when you close the screen before the web page is fully loaded.
3.26.0(168)APK
Sep 2, 202179.3 MBAndroid 7.0+
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What's new in the version 3.26.0
Updated on Sep 2, 2021
Features:
To-do - Multiple selection and bulk actions: now it’s possible to select multiple calls in the To-do at the same time and assign or archive them to organise your list of tasks. --> To enable it you need to long-press an item/call
Improvements
Changed the way we display the bottom bar to always show the names of the section.
Fixes
Fixed an issue when making a call (connectivity issue).
3.23.0(165)APK
Jul 20, 202178.4 MBAndroid 7.0+
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What's new in the version 3.23.0
Updated on Jul 20, 2021
Search and filter on calls history
Now you can search and/or filter for a call that you made or received in the Call History of Aircall. Calls can be found by date or call type. Rest of the filters (lines, tags and teammates) coming soon in the next release!
Improvements
- Make it possible to navigate from one call to another through call history
- The email is pre-filled when clicking on forget password.
- SMS line availability changes to follow backend rules.
- Updated Twilio library to 5.7.2
3.19.0(158)APK
Jul 9, 202177.4 MBAndroid 7.0+
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What's new in the version 3.19.0
Updated on Jul 9, 2021
- Warm Transfer: Allow transfers from Android apps (Internal & external). A warm transfer allows the agent to be able to talk first to the person they wish to transfer the call to, and then make the transfer.
- Custom Ringtone: Select custom Ringtone from multiple ringtones on the Android app.
- The SMS button is now disabled if no text is filled.
3.15.1(149)APK
Feb 9, 202176.9 MBAndroid 7.0+
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What's new in the version 3.15.1
Updated on Feb 9, 2021
- Drop Android 5 (Lollipop) and 6 (Marshmallow). Users with a phone on Android 6 and below won’t be able to install or update the app.
Improvements:
- There is no more Give feedback section in the settings, as it was not very used by users.
- the Todo was sometimes empty when the user switched account within the same session. It’s now fixed
- We fixed the bug of the ringing timeout being too short when it was supposed to last more than 25sec
3.14.0(142)APK
Nov 26, 202036.9 MBAndroid 5.0+
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What's new in the version 3.14.0
Updated on Nov 26, 2020
- Bug fixed

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