RTA Corporate Services

Objective

The RTA Corporate Services application is exclusively designed to provide a personalized experience to RTA's corporate customers and vendors. Brought together multiple transactional, interactive and informational services through one app to help meet the company owners, their basic needs while doing business with RTA. Companies gain easy access, making the overall process much more convenient.

Impact

Minimizing the waiting time from days to minutes for corporate owners. Eliminate Customer Site visits to RTA offices and reduce service time dramatically.

Achievements

Hamdan Award Winner from last 5 years in a row.

App Services

eNOC (Inquiry)

• Create New eNOC

• View eNOC Applications

eWallet (company)

• Create and Link eWallet Account

• Manage eWallet

• Cancel eWallet

• Check eWallet balance

Right of Way

• Inquire about Fines and Warning

• Issue and Renew Permit for Advertising Signs in Right of Way

• Issue Permit for Major Road Diversions

• Issue Permit for Minor Road Diversions

• Issue Permit for Partially Blocking Road / Sidewalk / Right of Way

• Issue Permit for Temporary Access to Construction Sites

• Issue Permit for Mobility of Vehicles with Extra Load (Weight or Dimensions)

• Issue Permit for Mobility of Heavy Construction Vehicles / Cranes

• Issue Permit for Mobility Outside Permitted Hours / Roads

• Request for Fencing Approval Occupying Right of Way

• Apply for Certifying the as build Drawing for RTA Spare Ducts of Road projects

Contracts & Purchasing

• Track Invoice

• Apply for Vendor Pre-Qualification

Traffic & Roads (Tareej)

• Tareej

Driving Licensing (Instructor)

• Renew Driving Instructor/ Lecturer Permit

• Issue Driving Practice Permit for Taxi and Limousine

• Replace Driving Practice Permit for Taxi, Limousine and school bus

Commercial Transport Licensing

• Unify Luxury Vehicles under Code L Plate Numbers

• Issue NOC to renew Commercial Transport Activity License

• Issue NOC for New Commercial Transport Activity License

• Issue NOC to cancel Commercial Transport Activity License

• Replace Lost or Damaged Commercial Transport Activity License

• Issue NOC to ADD/Change Manager on Commercial Transport Activity License

• Apply for training on vehicle rental System

• Issue Permit for Passenger Transporting in Luxury Vehicle

Public Transport

• Decommission of Vehicles

Replace Lost / Damaged Driving Practice Permit for Franchise Taxi and Limousine

• Renew Driving Practice Permit for Franchise Taxi and Limousine

• Rent a Bus

• Issue NOC for School Transportation

• Register Vehicles Under Limousine Company

Dubai Metro & Tram

• Request for Advertisement in Dubai Tram

• Request for Metro Advertising

• Leasing ATM and Vending Machines at Tram Stations

• Issue and Renew Permit for Advertising on Commercial / Promotional Vehicles

Document Validation

• Check RTA issue document/certificate validity

App Wow Features:

• Easy registration through the App or RTA web portal to access all RTA apps with the same credentials

• Capability to personalize the app, add your picture and organize the app to your needs showcasing the service that you use the most

• Use secure government payment gateway DubaiPay to pay for all RTA services online and through the app

• Create an eWallet account and top-up to pay for the transactions.

• Creating and Tracking NOC applications online has never been so easy.

• RTA Vendors can access and track the invoices, inquire about fines and view the latest tenders list.

• 24/7 Live chat allows you to contact the RTA customer service agents instantly

• Locate the closest RTA center using GPS functionality, where you can use the maps to navigate or call a Customer Happiness Center.

• Send us feedback at any time with anything you desire, we are here to listen and learn.