ServiceOwl

SiteOwl™ Security System Management Software enables you to manage all of your security assets from one central vantage point. It’s a solution that focuses on increasing equipment uptime so you don’t lose visibility or control over secured areas, leaving your organization vulnerable to security breaches. If an asset goes down, SiteOwl not only alerts you, but also enables you to report the asset for maintenance with just one click. All outstanding, ongoing, and completed service tickets are documented in SiteOwl, where they are easy to access and review.

Strategic views: The dashboard provides a high-level view of your entire security infrastructure, with real-time status reports of every single security asset across all your locations. From there, you can easily navigate through devices and reports.

Device monitoring, management, and status: Digital floor plans of your organization are uploaded into SiteOwl, and your security system devices are mapped onto them with device icons. Floor plans are organized by site, buildings, and floors for easy access to exact device locations. Click on any device icon for model information, service history, and operational status.

Ticket reporting and status tracking: SiteOwl makes it easier to manage your service tickets more efficiently as well. Submit tickets with one click, and technicians will be able to easily find the asset on your property using the SiteOwl digital blueprint. Service requests and documentation will be recorded in SiteOwl to that specific device’s card, allowing you to assess individual equipment’s history and performance. The reports from that data can give you valuable planning or budget analysis information.