Service Hero

Be the leading authority on service quality rates, standards and practices.

Like you, we care about service. Service Hero is a unique concept solely focused on collecting the voice of customers on service standards and creating a list of service providers ranked by category. Launched in 2010, the Service Hero Index has since measured over 100,000 voices covering over 300 private sector companies in many industry categories. It is the only national index which awards prizes based solely on consumer feedback collected by a neutral and independent company following best practice research standards and in partnership with the American Customer Satisfaction Index.