VIESTI

VIESTI remote support solution connects workers and experts with live-video and audio anywhere in real-time. With VIESTI experts can manage support requests through a ticketing system and guide field workers in various places with clear work instructions.

VIESTI enables companies to provide their technicians and experts with a live-video remote support with smart request handling to ease the work in various locations. With VIESTI companies can scale the expertise and solve issues faster. VIESTI improves productivity, brings time and cost savings and reduces errors and downtime. VIESTI is a scalable and flexible solution that can be integrated into customer’s service systems.

Remote workers use VIESTI with mobile phones, tablets (Android and iOS) or smart glasses. Experts handle support requests through Expert Portal using a web browser on their computers.

VIESTI is designed for industrial and service companies, whose workers operate in several locations and benefit from the remote support in their work e.g. in maintenance, field service, installation, repair, manufacturing, training or inspections.