Uptime Partner

UptimePartner is the field operations app for Winday Associates' service technicians and sales staff. It puts every active job — service tickets, sales leads, AMC visits, onboarding — into one screen, and gives the team the tools to act on each one without leaving the field.

WHAT YOU CAN DO IN THE APP

• See every job assigned to you in one feed — tickets and leads side by side, sorted by what needs attention first.

• Sign in by mobile number with a one-time WhatsApp code. No passwords to remember.

• Capture a new sales lead in under a minute — contact details, requirements, and GPS site location captured in a single wizard.

• Open a lead and walk through the Lead Update flow: visit site, upload BOQ, upload drawings, collect requirements, generate quotation, generate invoice, order material, generate delivery challan, add notes.

• Create quotations and invoices on the spot — line items pull from the shared Winday catalogue, GST calculates automatically, and the document mirrors into the company's accounting system on save.

• Tap any customer address to open Google Maps directions instantly.

• Get a live notifications feed from the office — new leads, new contracts, install requests, and job assignments arrive in Messages → Office / Admin as they happen.

• Stay in sync with the office in real time — new tickets and replies appear without pulling to refresh.

WHO IT'S FOR

UptimePartner is an internal tool for Winday Associates' workforce. Each technician and sales-team member is given an account by the office administrator; sign-up is not available in the app itself.

PERMISSIONS

• Internet — required to sync with the Winday backend.

• Location — used only when you tap "Capture Lead" to attach the site's GPS to the new lead. The app never tracks you in the background.

ABOUT WINDAY ASSOCIATES

Winday Associates provides annual maintenance contracts for CCTV, networking, fire alarm, access control, and electrical systems across Hyderabad and the surrounding regions.

Privacy policy: https://www.windayamc.com/uptimepartner-privacy.html

Account deletion: https://www.windayamc.com/uptimepartner-delete-account.html

Contact: [email protected]