Harris Helps

A mobile service request platform to provide citizens and employees of Harris County ability to submit requests for non-emergency services such as: graffiti, mowing, street signs, debris removal, street repairs, dead animals, ditches, and potholes. The service request then gets routed to the correct precinct to remedy the problem.

Application Features

• Saves user profile for application reuse

• Capture or use existing photo to attach to service request

• Automatic routing of request to correct Harris County precinct

• Address location awareness using GPS

• Adjust location using drag and drop

• Determination of whether location of request is outside Harris County

• Input description of service request

• Secured transmission of data using 128 Bit SSL encryption

• Store submitted Service Request on phone

• Email sent to citizen with request id to reference