HPE Service Anywhere Portal

Um aplicativo de auto-atendimento nativo para o HPE Serviço de mesa em qualquer lugar grande serviço de dados.

HPE Service Anywhere Portal (formerly known as HPE Propel) is the mobile front end for Service Anywhere, Hewlett Packard Enterprise’s innovative big data service desk. Live notifications and an intuitive card layout enable you to easily:

• Order services from a service catalog

• Request support

• Communicate with multiple service providers in the company such as HR, IT and facilities

• View action items, updates to service requests, pending approvals and any communications with support agents

The app uses an innovative, predictive self-service algorithm based on your, and your colleagues’, activities to display the right information at the right time. This enables you to easily solve issues or find the services you need right on your mobile device.

The app provides:

• Intuitive setup and login procedure

• Browsable support and service catalogs

• Service request creation and tracking

• Actionable views such as service and change request approvals

• Google-like search for knowledge articles and catalog items

• Predictive self-service feed highlighting possible