Bridge Live Chat

Bridge Live Chat

Satisfi Labs
Jun 27, 2023
  • 5.0

    Android OS

About Bridge Live Chat

Live Escalation Solution by Satisfi Labs (Beta)

Use Bridge Live Chat to seamlessly transition conversations between AI Assistants and live agents to let your team handle more complex conversations that drive revenue and increase customer satisfaction. The Bridge Live Chat app makes it easy for agents to manage conversations from a phone while on-site and on the go.

Key Features:

- Manage conversations from a mobile phone.

- Get push notifications of new conversations when there is activity on existing exchanges.

- Use conversation features such as canned responses, add emojis, upload files, and other links.

- Assign conversations to your teammates or other groups of agents.

- Leave Private notes and mention your teammates right from within the app.

- Share conversations using other mobile channels i.e. slack, iMessages, email, and others.

- Set yourself online, busy, or offline.

- Resolve or reopen conversations.

- Filter conversations by conversation statuses.

- Signup

- Option to delete the account

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What's new in the latest 1.3.2

Last updated on Jun 27, 2023
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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Videos and Screenshots

  • Bridge Live Chat poster
  • Bridge Live Chat screenshot 1
  • Bridge Live Chat screenshot 2
  • Bridge Live Chat screenshot 3
  • Bridge Live Chat screenshot 4
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