Feedback2Go

Feedback2Go allows customers travelling on NSW public transport, roads and waterways a quick and simple method to provide service-related feedback using their mobile device. It’s free and easy to use and quicker than calling and waiting to speak to an operator.

You can snap a photo, tag your location and identify the transport mode you want to comment on. You can describe the issue and submit feedback direct to Transport for NSW.  

Features and benefits:

• A mobile channel that makes it easier for you to provide feedback on major transport modes: Metro, Train, Bus, Ferry, Light Rail, Roads and Maritime.

• Include photos and location to assist with your feedback

• Icons make it easy to select the service or mode feedback relates to

• Describe the issue in your own words

• Track your feedback and its status in real time.