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关于IsoPlexis Field Support
该视觉支持应用程序使您可以与我们的代理商进行实时交流
This visual support app allows you as the customer to communicate with our support agents in real time, seeing what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction, you can leverage advanced capabilities like:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording enabled
The app does not allow the remote agent to access any data stored on your device.
最新版本1.0.0的更新日志
Last updated on 2021年01月07日
Minor bug fixes and improvements. Install or update to the newest version to check it out!
视频和屏幕截图
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