SHV FieldOps

SHV FieldOps is part of Prognos solution to support field-based technicians on their day to day activities. It support and schedule all field operations by providing precise activities to the workforce.

A set of pre-determined activities is passed on to the technician phone. It also includes the complete device configuration on the field, avoiding unnecessary interactions with customer support.

All device information is available and uploaded using an embedded QR Code reader which will allow the technicians to insert equipment information swifter.

An effective syncing mechanism will assure that all the information is updated in Prognos once Internet connection is available.