Updated on Apr 25, 2025
We’ve redesigned the Rating & Review section for better insights into guest feedback:
• Unified View – Monitor reviews from MakeMyTrip & Goibibo in one place.
• Advanced Filters – Filter by Duration, Unreplied, Rating, Traveller Cohort & more.
• Sub-Topic Ratings – Track Location, Service, Food, Amenities & more.
• AI Summaries – View guest impressions (Traveller Impressions) that guests see.
• Sentiment Tags – Understand key aspects that guests talks about.