Crm24

The CRM24 mobile platform brings a comprehensive and professional business management software solution for Vietnamese SMEs: Focusing on optimizing the measurement and management of employee interactions with customers, supporting sales and marketing management efficiency thanks to the real-time notification system, easy to check information, timely exchange to achieve the highest productivity.

Support effective marketing campaigns:

- Customers automatically collect taxonomy by campaign to easily track effectiveness (statistics of opportunities, sales in each campaign ...)

- Support to identify new and old customers, evaluate remarketing effectiveness

- Statistics on the number of successful and failed customers, reasons for failure, support to evaluate customer quality in each campaign

- Redirect care to another scenario, optimize the customer care process in stages

Sales support :

- The system updates customers automatically from online sources and allows displaying all necessary information to improve consulting quality.

- Classification of customers scientifically by tabular form, care campaign, easy to track the progress of prioritizing customer handling

- Speed ​​up reaching customers when the need arises thanks to the intelligent and accurate notification system

- Build a customer nurturing plan to support Up sales/Down sales/Cross sales as soon as you check the transaction history on the app

Customer care

- Easy to quickly check information, exchange history related to related customers (birthday announcements, appointment appointments for customer care ....)

- Speed ​​up the handling of customer-related issues in the sales process

- Support customer gratitude plan according to specific customer groups

- Coordinate to take care of all customers according to pre-built scenarios, saving time and human resources

- Avoid overlapping, unprofessional customer care

Work progress management:

- Sort work by status and importance

- Manage projects by job, fully list the work to be done, avoid missing work

- Monitor work progress, avoid late deadlines

- Better schedule support

- Support managers to monitor, control and evaluate all employees' work

Support automatic notifications with relevant information

With the CRM24 management platform, we will help you remove barriers and difficulties in business management, save time, costs and breakthrough revenue. CRM24 always accompanies Vietnamese businesses in applying technology to management to create a breakthrough development for your business.