eBranch | Orders

eBranch orders (Merchant App)

eBranch Orders helps you manage and track your orders that are requested by your store's customers on eBranch’s e-commerce platform, in all its stages, from the moment you receive an order through your online store until the time it gets delivered to your customers.

E-Brach will notify you when you receive a new online order and gives you the option to accept the order and start preparing it, or postpone it by putting it on a waiting list.

eBranch saves your time and effort by managing your clients’ requests and reducing their waiting times.

What services does eBranch offer?

- Display your online store’s new orders that have not been prepared yet.

- Track orders which are currently in progress or being prepared.

- Track the status of each order in all of its stages.

- Track the payment status of every order.

- View the overall status of your orders whether they were received, or being prepared, delivered, or canceled.

- The ability to search for your online store’s orders by order number or client’s name, or filter them out using the order’s date.

- Explore all the details and the customized requests made by clients for every order in your e-commerce store.

- The ability to print the order’s invoice or receipt.

- Control and configure the appropriate time to receive orders from the customer, with the ability to specify the times to stop receiving any orders.

- Control and configure the best times to deliver orders to customers.