Ene-Hope

Through Ene-Hope, users can track the status of the system anytime and anywhere, and understand the operating mode of the system. The incomprehensible system information is clearly displayed on the application user interface to provide real-time solar roof power generation, system capacity, system temperature, effective power storage capacity, and estimated operating time in emergency power supply mode.

The main operating modes of the system are as follows: backup mode, green energy mode, economic mode and cost-saving mode. Users can remotely adjust the best strategy through the application, and the user interface can even display individual battery modules, regularly push system information, and automatically calculate the energy storage system saved electricity bills and reduced carbon emissions. During the mains power outage, the integrated interface provides real-time power usage information, backup time estimation, and synchronous detection of mains information through the energy management system. When the power supply is restored, the app immediately informs the user to turn on the utility circuit breaker.

Ene-Hope can not only help you analyze daily energy usage patterns, but also receive weekly and monthly electricity usage and system information from the cloud database. The clear and transparent user interface allows users to view historical data at a glance. You can know whether the current system is in charging, discharging, standby and backup modes, displaying charging current, discharging power, charging time, and system operating temperature. Relevant data can be displayed in time or past records through graphs. Obtaining historical data through the platform helps users understand energy consumption habits, thereby adjusting the system output schedule and obtaining more economic profits. At the same time, reviewing historical data gives users the opportunity to discover abnormal power usage and correct system errors before irreversible errors occur.

Because Lite-On Technology attaches great importance to customer needs, the R&D engineering team is working tirelessly to improve customer satisfaction and the application will notify users to update firmware or software to provide users with a first-class user experience. The application will actively push relevant information such as daily summary, software/firmware update notifications, system maintenance, battery replacement recommendations, and solar panel cleaning recommendations. Each user can register the account password by himself or through the system administrator, and use biometric sensors such as fingerprint recognition to log in quickly. If you forget the password, you can reply via the registered email. Users can obtain customer service through the dedicated service line or service dedicated e-mail, and the customer service specialist will contact the customer for troubleshooting or on-site troubleshooting.