Epicor Virtual Agent (EVA)

EVA is a conversational agent for quick access and actions in your Epicor system

Epicor Virtual Agent (EVA) is intelligence personified for Epicor® ERP, Eclipse and Prophet 21® systems across industries. Users will be empowered by the context-aware natural language processing of EVA. Voice or text commands on your mobile device are a great time-saver—with the EVA app, you interact naturally with your ERP system. It is as easy as just talking or typing to a colleague. EVA also presents richly formatted information and guides the user by suggesting the next set of navigations and actions. This makes the breadth and depth of the industry-specific functionality and information available inside the system directly accessible to a larger audience, boosting productivity and efficiency, and giving your company an improved return on ERP investment.

Developed in part using artificial intelligence capabilities (Microsoft Azure AI Services), EVA can be added to all sizes and types of Epicor ERP, Eclipse and Prophet 21 implementations—on premises as well as in the cloud. This ensures Epicor customers of any size, including small and medium-sized companies, can take advantage of innovative technologies that will help them grow their businesses and attract the next generation of workers.

Requirements:

EVA runs on these minimum versions or higher: Epicor ERP version 10.2.400, Prophet 21 version 2019.1., Eclipse version 9.1.1

EVA must be enabled in Epicor ERP, Eclipse or Prophet 21 by your system administrator.

EVA is linked to your Epicor ERP,Eclipse or Prophet 21 login.