How to Win Friends and Influen

How to Win Friends and Influence People is just as useful today as it was when it was first published because Dale Carnegie had an understanding of human nature that will never be outdated. Financial success, Carnegie believed, is due 15 percent to professional knowledge and 85 percent to "the ability to express ideas, to assume leadership, and to arouse enthusiasm among people."

Carnegie says you can make someone want to do what you want them to by seeing the situation from the other person's point of view and "arousing in the other person an eager want." You learn how to make people like you, win people over your way of thinking, and change people without causing offense or arousing resentment. For instance, "let the other person feel that the idea is his or hers," and "talk about your own mistakes before criticizing the other person." Carnegie illustrates his points with anecdotes of historical figures, leaders of the business world, and everyday folks.

This book is all about building relationships. With good relationships; personal and business success are easy.

EIGHT THINGS THIS BOOK WILL

HELP YOU ACHIEVE

1. Get out of a mental rut, think new thoughts, acquire new visions, and discover new ambitions.

2. Make friends quickly and easily.

3. Increase your popularity.

4. Win people to your way of thinking.

5. Increase your influence, prestige, and ability to get things done.

6. Handle complaints, avoid arguments, and keep your human contacts smooth and pleasant.

7. Become a better speaker and a more entertaining conversationalist.

8. Arouse enthusiasm among your associates.

PART ONE: Fundamental Techniques in Handling People

1 - IF YOU WANT TO GATHER HONEY, DON’T KICK OVER THE BEEHIVE

2 - THE BIG SECRET OF DEALING WITH PEOPLE

3 - HE WHO CAN DO THIS HAS THE WHOLE WORLD WITH HIM

PART TWO: Ways to Make People Like You

1 - DO THIS AND YOU’LL BE WELCOME ANYWHERE

2 - A SIMPLE WAY TO MAKE A GOOD FIRST IMPRESSION

3 - IF YOU DON’T DO THIS, YOU ARE HEADED FOR TROUBLE

4 - AN EASY WAY TO BECOME A GOOD CONVERSATIONALIST

5 - HOW TO INTEREST PEOPLE

6 - HOW TO MAKE PEOPLE LIKE YOU INSTANTLY

PART THREE: How to Win People to Your Way of Thinking

1 - YOU CAN’T WIN AN ARGUMENT

2 - A SURE WAY OF MAKING ENEMIES—AND HOW TO AVOID IT

3 - IF YOU’RE WRONG, ADMIT IT

4 - A DROP OF HONEY

5 - THE SECRET OF SOCRATES

6 - THE SAFETY VALVE IN HANDLING COMPLAINTS

7 - HOW TO GET COOPERATION

8 - A FORMULA THAT WILL WORK WONDERS FOR YOU

9 - WHAT EVERYBODY WANTS

10 - AN APPEAL THAT EVERYBODY LIKES

11 - THE MOVIES DO IT. TV DOES IT....WHY DON’T YOU DO IT?

12 - WHEN NOTHING ELSE WORKS, TRY THIS

PART FOUR: How to Change People Without Giving Offense

1 - IF YOU MUST FIND FAULT, THIS IS THE WAY TO BEGIN

2 - HOW TO CRITICIZE....AND NOT BE HATED FOR IT

3 - TALK ABOUT YOUR OWN MISTAKES FIRST

4 - NO ONE LIKES TO TAKE ORDERS

5 - LET THE OTHER PERSON SAVE FACE

6 - HOW TO SPUR PEOPLE ON TO SUCCESS

7 - GIVE A DOG A GOOD NAME

8 - MAKE THE FAULT SEEM EASY TO CORRECT

9 - MAKING PEOPLE GLAD TO DO WHAT YOU WANT