Freshservice

Sep 22, 2026

Older Versions of Freshservice

If you are experiencing issues with the latest version of Freshservice due to bugs or incompatibility with your device, downloading an older version can be a practical solution before the app developer fixes the problem. APKPure offers all of the older versions of Freshservice that are compatible with various devices and Android systems. Download rollbacks of Freshservice for Android. All downloads from APKPure are free from viruses and provide a fast, secure way to get the app version history you need.

All Versions of Freshservice

8.13.1(201)Latest
XAPK
Sep 22, 2026228.4 MBAndroid 8.1+
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What's new in the version 8.13.1
Updated on Sep 22, 2026
- Ticket assignment now available on app. Route a ticket using your configured assignment policy, or assign it straight to a group or an agent.
- Set your availability in a tap. Toggle Online or Away, or let it auto-sync with your work schedule.
- Add and manage your out-of-office hours from the app, including entries for a teammate, and let ticket assignment adjust automatically.
- New fields and validations now supported for Tasks
8.12.1(199)
XAPK
Sep 3, 2026227.7 MBAndroid 8.1+
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What's new in the version 8.12.1
Updated on Sep 3, 2026
A little cleanup behind the scenes: We fixed some annoying bugs to keep things running smoothly
8.12(198)
XAPK
Aug 9, 2026227.7 MBAndroid 8.1+
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What's new in the version 8.12
Updated on Aug 9, 2026
- Introducing the Email AI Agent for Freshservice - auto-resolves employee requests over email using your knowledge base, deflecting repetitive tickets (set up in web).
- Business rules set on service items are now honored on journey tasks.
- Minor bug fixes and improvements
8.11.1(197)
XAPK
Jul 8, 2026210.8 MBAndroid 8.1+
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What's new in the version 8.11.1
Updated on Jul 8, 2026
We've been busy behind the scenes. A few bug fixes make Freshservice even more dependable
8.11(196)
XAPK
Jul 1, 2026227.6 MBAndroid 8.1+
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What's new in the version 8.11
Updated on Jul 1, 2026
- VIP users are now flagged with a crown badge so you can spot and prioritise such users' requests
- Minor bug fixes and enhancements
8.10.1(192)
XAPK
Jun 11, 2026227.4 MBAndroid 8.1+
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What's new in the version 8.10.1
Updated on Jun 11, 2026
- We’ve made several enhancements to improve the overall experience.
- Fixed bugs and addressed stability issues to keep things running smoothly.
8.9.2(190)
XAPK
May 24, 2026224.3 MBAndroid 8.1+
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What's new in the version 8.9.2
Updated on May 24, 2026
- New Field Types: Service Request forms now support Attachment, Formula, and Rich Text Editor fields on the mobile app.
- Field Validation: Admin-configured validations (regex and custom rules) are now enforced on mobile SR forms, with clear inline error messages on submission.
8.9.1(189)
XAPK
May 2, 2026224.3 MBAndroid 8.1+
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What's new in the version 8.9.1
Updated on May 2, 2026
- New Field Types: Service Request forms now support Attachment, Formula, and Rich Text Editor fields on the mobile app.
- Field Validation: Admin-configured validations (regex and custom rules) are now enforced on mobile SR forms, with clear inline error messages on submission.
8.9(188)
XAPK
Apr 20, 2026224.3 MBAndroid 8.1+
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What's new in the version 8.9
Updated on Apr 20, 2026
- New Field Types: Service Request forms now support Attachment, Formula, and Rich Text Editor fields on the mobile app.
- Field Validation: Admin-configured validations (regex and custom rules) are now enforced on mobile SR forms, with clear inline error messages on submission.
8.8.1(186)
XAPK
Apr 3, 2026223.9 MBAndroid 8.1+
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What's new in the version 8.8.1
Updated on Apr 3, 2026
Say bye-bye to bugs! We're spring-cleaning Freshservice so it remains ready for the rainy days of your IT support life.

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