Freshservice

Jun 2, 2026

Older Versions of Freshservice

If you are experiencing issues with the latest version of Freshservice due to bugs or incompatibility with your device, downloading an older version can be a practical solution before the app developer fixes the problem. APKPure offers all of the older versions of Freshservice that are compatible with various devices and Android systems. Download rollbacks of Freshservice for Android. All downloads from APKPure are free from viruses and provide a fast, secure way to get the app version history you need.

All Versions of Freshservice

8.9.2(190)Latest
XAPK
May 24, 2026224.3 MBAndroid 8.1+
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What's new in the version 8.9.2
Updated on May 24, 2026
- New Field Types: Service Request forms now support Attachment, Formula, and Rich Text Editor fields on the mobile app.
- Field Validation: Admin-configured validations (regex and custom rules) are now enforced on mobile SR forms, with clear inline error messages on submission.
8.9.1(189)
XAPK
May 2, 2026224.3 MBAndroid 8.1+
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What's new in the version 8.9.1
Updated on May 2, 2026
- New Field Types: Service Request forms now support Attachment, Formula, and Rich Text Editor fields on the mobile app.
- Field Validation: Admin-configured validations (regex and custom rules) are now enforced on mobile SR forms, with clear inline error messages on submission.
8.9(188)
XAPK
Apr 20, 2026224.3 MBAndroid 8.1+
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What's new in the version 8.9
Updated on Apr 20, 2026
- New Field Types: Service Request forms now support Attachment, Formula, and Rich Text Editor fields on the mobile app.
- Field Validation: Admin-configured validations (regex and custom rules) are now enforced on mobile SR forms, with clear inline error messages on submission.
8.8.1(186)
XAPK
Apr 3, 2026223.9 MBAndroid 8.1+
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What's new in the version 8.8.1
Updated on Apr 3, 2026
Say bye-bye to bugs! We're spring-cleaning Freshservice so it remains ready for the rainy days of your IT support life.
8.8(185)
XAPK
Feb 27, 2026212.9 MBAndroid 8.1+
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What's new in the version 8.8
Updated on Feb 27, 2026
E-Sign Status & Docs: Track e-sign progress and preview or download signed docs from Ticket Detail screen on mobile.
Business Rules for Tasks: Field visibility, mandatory fields, and conditions now work on mobile like web.
Promote Incidents or Demote Major Incidents: Promote or demote Incidents and Major Incidents from mobile.
On-Call Shift Notifications: Get push notifications for upcoming shifts and delegations.
8.7.1(184)
XAPK
Feb 2, 2026196.6 MBAndroid 8.1+
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What's new in the version 8.7.1
Updated on Feb 2, 2026
Some changes in this release are too nuanced to be described, but they’re significant enough to be felt—you’ll notice them soon
8.7(183)
XAPK
Dec 26, 2025203.7 MBAndroid 8.1+
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What's new in the version 8.7
Updated on Dec 26, 2025
- Enhanced Global Search: Quickly find what you need with the new Recent Searches and Voice Search capabilities.
- Freshservice for MSP Improvements: Enhanced Ticket filtering and added support for Business Rules to improve efficiency and control.
- Bug fixes and general enhancements for a smoother, more reliable experience.
8.6.1(182)
XAPK
Nov 22, 2025202.9 MBAndroid 8.1+
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What's new in the version 8.6.1
Updated on Nov 22, 2025
- Freshservice mobile app now supports HR, Finance, Facilities, Legal, Marketing, and other business teams, enabling them to manage requests, approvals, and tasks on the go.
- The app now supports Move Ticket and Move Change actions, allowing agents to quickly reassign or move work items directly from mobile.
- Performance enhancements and bug fixes.
8.6(181)
XAPK
Nov 9, 2025202.9 MBAndroid 8.1+
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What's new in the version 8.6
Updated on Nov 9, 2025
- Employees can now access and complete Journey-related tasks and approvals directly from the Freshservice mobile app, previously available only on the web portal. This mobile access enables users to stay on top of pending actions, make timely decisions, and manage tasks on the go.
- Introducing Mobile App support for MSP — create, view, and manage tickets and client info anytime, anywhere.
8.5.1(179)
XAPK
Oct 9, 202570.8 MBAndroid 8.1+
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What's new in the version 8.5.1
Updated on Oct 9, 2025
- Freshservice Mobile app's Solutions module is now redesigned and improved for faster answers. The new homepage offers organized categories and popular articles, plus a powerful search. Requesters can mark articles as helpful and find related content. Agents can access enhanced article metadata (view counts, author details) and switch language translations.
- Say bye-bye to bugs! We're spring-cleaning Freshservice so it remains ready for the rainy days of your IT support life.

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