Freshservice

Aug 9, 2026

Older Versions of Freshservice

If you are experiencing issues with the latest version of Freshservice due to bugs or incompatibility with your device, downloading an older version can be a practical solution before the app developer fixes the problem. APKPure offers all of the older versions of Freshservice that are compatible with various devices and Android systems. Download rollbacks of Freshservice for Android. All downloads from APKPure are free from viruses and provide a fast, secure way to get the app version history you need.

All Versions of Freshservice

8.12(198)Latest
XAPK
Aug 9, 2026227.7 MBAndroid 8.1+
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What's new in the version 8.12
Updated on Aug 9, 2026
- Introducing the Email AI Agent for Freshservice - auto-resolves employee requests over email using your knowledge base, deflecting repetitive tickets (set up in web).
- Business rules set on service items are now honored on journey tasks.
- Minor bug fixes and improvements
8.11.1(197)
XAPK
Jul 8, 2026210.8 MBAndroid 8.1+
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What's new in the version 8.11.1
Updated on Jul 8, 2026
We've been busy behind the scenes. A few bug fixes make Freshservice even more dependable
8.11(196)
XAPK
Jul 1, 2026227.6 MBAndroid 8.1+
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What's new in the version 8.11
Updated on Jul 1, 2026
- VIP users are now flagged with a crown badge so you can spot and prioritise such users' requests
- Minor bug fixes and enhancements
8.10.1(192)
XAPK
Jun 11, 2026227.4 MBAndroid 8.1+
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What's new in the version 8.10.1
Updated on Jun 11, 2026
- We’ve made several enhancements to improve the overall experience.
- Fixed bugs and addressed stability issues to keep things running smoothly.
8.9.2(190)
XAPK
May 24, 2026224.3 MBAndroid 8.1+
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What's new in the version 8.9.2
Updated on May 24, 2026
- New Field Types: Service Request forms now support Attachment, Formula, and Rich Text Editor fields on the mobile app.
- Field Validation: Admin-configured validations (regex and custom rules) are now enforced on mobile SR forms, with clear inline error messages on submission.
8.9.1(189)
XAPK
May 2, 2026224.3 MBAndroid 8.1+
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What's new in the version 8.9.1
Updated on May 2, 2026
- New Field Types: Service Request forms now support Attachment, Formula, and Rich Text Editor fields on the mobile app.
- Field Validation: Admin-configured validations (regex and custom rules) are now enforced on mobile SR forms, with clear inline error messages on submission.
8.9(188)
XAPK
Apr 20, 2026224.3 MBAndroid 8.1+
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What's new in the version 8.9
Updated on Apr 20, 2026
- New Field Types: Service Request forms now support Attachment, Formula, and Rich Text Editor fields on the mobile app.
- Field Validation: Admin-configured validations (regex and custom rules) are now enforced on mobile SR forms, with clear inline error messages on submission.
8.8.1(186)
XAPK
Apr 3, 2026223.9 MBAndroid 8.1+
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What's new in the version 8.8.1
Updated on Apr 3, 2026
Say bye-bye to bugs! We're spring-cleaning Freshservice so it remains ready for the rainy days of your IT support life.
8.8(185)
XAPK
Feb 27, 2026212.9 MBAndroid 8.1+
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What's new in the version 8.8
Updated on Feb 27, 2026
E-Sign Status & Docs: Track e-sign progress and preview or download signed docs from Ticket Detail screen on mobile.
Business Rules for Tasks: Field visibility, mandatory fields, and conditions now work on mobile like web.
Promote Incidents or Demote Major Incidents: Promote or demote Incidents and Major Incidents from mobile.
On-Call Shift Notifications: Get push notifications for upcoming shifts and delegations.
8.7.1(184)
XAPK
Feb 2, 2026196.6 MBAndroid 8.1+
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What's new in the version 8.7.1
Updated on Feb 2, 2026
Some changes in this release are too nuanced to be described, but they’re significant enough to be felt—you’ll notice them soon

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