GeneoMentor

The Geneo Mentor App is a stand-alone mobile app which lets Geneo Mentors manage student queries in an ordered and efficient manner.

It makes the job of a mentor easier, by providing all important student-mentor communications, alerts, actions and options readily available within one interface so that mentors can keep a track of all assigned queries they handle.

Additionally, mentors can also manage their payouts against each resolved query or obtain any other technical support.

Features

-Facilitates mentors to handle assigned student queries on-the-go

-Home screen offers a complete list of all students assigned to a mentor

-Provides easy access to each student’s support history by selecting or searching the student’s name on the home screen

-Provides alerts regarding new or ongoing queries

-Efficiently organizes queries into Ongoing, Resolved and Completed tags

-Lets mentors Curate any query for use or reference in future

-Lets mentors create Notes for personal or student reference

-Lets mentors create and manage Multiple Choice Questions (MCQs) to gauge a student’s understanding while resolving any particular query

-Mentors can easily view, manage or raise disputes for payouts related to each question

-Availability of template questions at various stages of query resolution in order to speed up the query handling process