Genesys Cloud Associate

Jun 30, 2026

Older Versions of Genesys Cloud Associate

If you are experiencing issues with the latest version of Genesys Cloud Associate due to bugs or incompatibility with your device, downloading an older version can be a practical solution before the app developer fixes the problem. APKPure offers all of the older versions of Genesys Cloud Associate that are compatible with various devices and Android systems. Download rollbacks of Genesys Cloud Associate for Android. All downloads from APKPure are free from viruses and provide a fast, secure way to get the app version history you need.

All Versions of Genesys Cloud Associate

2026.2856.0(2856)Latest
APK
Jun 30, 202665.5 MBAndroid 8.0+
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What's new in the version 2026.2856.0
Updated on Jun 30, 2026
• Refreshed design with support for dark mode
• Localization improvements
2026.2842.0(2842)
APK
Jun 4, 202664.3 MBAndroid 8.0+
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What's new in the version 2026.2842.0
Updated on Jun 4, 2026
• Added the ability to Secure Pause non-ACD calls
• Fixed an issue where the queue selector could block the dial pad
• Fixed an issue where the callback button on a group voicemail would dial the group number instead of the caller's number
• Accessibility improvements
• Localization improvements
2026.2832.0(2832)
APK
May 10, 202664.2 MBAndroid 8.0+
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What's new in the version 2026.2832.0
Updated on May 10, 2026
• Added the ability to start a call on behalf of a queue
• Added a confirmation alert before you log out
• Localization improvements
2026.2828.0(2828)
APK
Apr 22, 202664.2 MBAndroid 8.0+
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What's new in the version 2026.2828.0
Updated on Apr 22, 2026
• Fixed an issue where the incoming call notification persisted on the lock screen after the caller disconnected
2026.2826.0(2826)
APK
Apr 11, 202664.2 MBAndroid 8.0+
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What's new in the version 2026.2826.0
Updated on Apr 11, 2026
- Fixed an issue where a missing station permission would not display an alert
- Fixed an issue where an accepted incoming call would display a missed call notification
- Fixed an issue where the Remember Status setting would not be cleared on logout
- Fixed a crash that could occur when answering an incoming call
- Fixed a crash that could occur when playing audio from a voicemail or recording and navigating away
- Localization improvements
2026.2819.0(2819)
APK
Feb 24, 202664.2 MBAndroid 8.0+
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What's new in the version 2026.2819.0
Updated on Feb 24, 2026
- Added support to handle voice interactions
- Added support for viewing and setting your presence
- Fixed an issue where you could lose audio on a call if answered from the lock screen
- Localization improvements
2026.2815.0(2815)
APK
Feb 17, 202664.2 MBAndroid 8.0+
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What's new in the version 2026.2815.0
Updated on Feb 17, 2026
- Fixed an issue where an incoming call could be silenced on Android 16
- Fixed an issue where a voicemail would not display an address in certain situations
- Localization improvements
2026.2807.0(2807)
APK
Feb 4, 202664.0 MBAndroid 8.0+
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What's new in the version 2026.2807.0
Updated on Feb 4, 2026
- Fixed an issue where the recording title would not appear
2025.2801.0(2801)
APK
Dec 30, 202563.2 MBAndroid 8.0+
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What's new in the version 2025.2801.0
Updated on Dec 30, 2025
- Fixed an issue where call audio could stop when the app was in the background
2025.2797.0(2797)
APK
Dec 18, 202563.2 MBAndroid 8.0+
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What's new in the version 2025.2797.0
Updated on Dec 18, 2025
- Fixed a crash that could occur when launching the app from the background
- Fixed an issue where the call history duration could be inaccurate for a conference call

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