APKPure에서 안전하고 빠른 APK 다운로드
APKPure는 바이러스 없는 OneWorkForce APK 다운로드를 위해 서명 확인을 사용합니다.
실시간은 언제 어디서나 컨택 센터 활동을 모니터링 할 수 있습니다.
OneWorkforce Mobile is a state-of-the-art mobile app for Android, that allows you to real-time monitor your contact center activity anywhere and anytime.
Follow your services and agents, compare real and planned indicators and always keep track of your SLA… while away from the contact center.
It is possible to analyze several KPIs (Service Level, Demand, Answered, Abandon Rate, Average Service Time, Agents and Average Speed of Answer) and visualize each KPI chart detail in daily or 15 minute intervals.
All the real time KPIs can be compared to their planned counterparts to immediately identity deviations.