LeadDesk

Take (inbound) calls on Mobile when you are not at your desk, e.g. going to meetings or checking the inventory. Even if you need to leave your desk in the middle of the call, just transfer the call from LeadDesk to your mobile and continue the conversation.

Give your customers the best possible experience by forwarding calls easily to the right person. You can see at a glance who is ready to take calls with the statuses your colleagues have set.

Features:

- Setting your status

- Contacts and their statuses

- Easy call forwarding

- Call and SMS

- Call ending reasons

- Callback creation and handling

- Arranging conference calls

Please note that mobile use must be activated on your LeadDesk account.