Makula Facility

The facility app of Makula Technology GmbH allows different users in a manufacturing company to communicate in a rapid, simple and efficient way with the service engineers of their machine provider to resolve issues in the fastest way possible.

With the Makula app for facilities, you can automatically create tickets for machine break-downs or spare parts requests, consult machine documentation and previously documented issues to reduce OEM engineer dependency and scan a QR Code from your machines to access all the relevant information of them and instantly create tickets. You can also chat with the service engineers of the OEM or machine distributor to quickly and simply share information, whether it is in the form of a video, an image or a document.

Get the customer service you always wanted from your machine provider. Join the next generation of after-sales services.