MyInsights - Field Service App

• The MyInsights application from Toyota Material Handling is a Telematics application created for the Field Service Technicians to manage the Forklift/Truck.

• The application uses Bluetooth Low Energy (BLE) to connect the application to the Telematics device.

• This application presents information to the Field Service Technicians in a clean and easy-to-use interface and allows them to perform various actions on the Vehicle and the Telematics device.

• Using this application, the Field Service Technicians can perform the following activities:

• Search the Sites and Forklift/Trucks within a site for Vehicle-Device pairing.

• Get detailed information about the site like Site Name, Site ID, and Site Address.

• Get detailed information about the Vehicle and the Telematics device like Vehicle Model, Vehicle Serial, Vehicle Manufacturer, Device Serial Number, Device Wi-Fi MAC Address, etc.

• Pair and Unpair a Vehicle with a Telematics device.

• Diagnose the Vehicle and Telematics device issues.

• Check the active and resolved Telematics errors.

• Check the active and resolved Vehicle errors.

• Reboot the Telematics device.

• Perform a Factory Reset of the device.

• This application is available in 3 languages (English, French Canadian, and Spanish) giving the users the flexibility to choose their preferred language.

Note: To successfully login to the application, the user should first get an invite