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Wat is er nieuw in de nieuwste versie 7.13.4
Aug 23, 2024
Agents can now,
- view and create ticket summaries on the go, enabling them to get quick context and resolve tickets faster
- delegate their on-call shift to another agent within the group if they are unavailable, ensuring continuous agent availability
- add resolution notes for tickets from the mobile app to aid quick references. For customers with the Freddy co-pilot addon, this includes an AI-powered resolution note generator encompassing the root cause, actions taken, and resolution.
APK-informatie
- Verpakkingsnaamcom.freshservice.helpdesk.intune
- BestandsformaatXAPK
- Android OSAndroid 5.0+ (Lollipop, API 21)
- Architectuurarm64-v8a
- TalenEnglish 75 more
- InhoudsbeoordelingEveryone
- Handtekeningc60466a242683d21fba2271b463f1465334d6a4e
- FeedbackFlag as inappropriate
Uw download wordt gestart
Freshservice for Intune Download APK 7.13.4 (43.4 MB)
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armeabi-v7a
arm64-v8a
Andere versies
Freshservice for Intune 7.13.7
Downloaden39.0 MBOct 15, 2024
Freshservice for Intune 7.13.4
Downloaden43.4 MBAug 23, 2024
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