Poker Indonesia

* Poker Indonesia Will Open and maintain customer accounts by recording account information

* Idn Poker Will Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

* Maintain financial accounts by processing customer adjustments

* Recommend potential products or services to management by collecting customer information and analyzing customer needs

* Prepare product or service reports by collecting and analyzing customer information

* Contribute to team effort by accomplishing related results as needed

* Poker Indonesia Will Manage large amounts of incoming calls

* Generate sales leads

* Poker Indonesia Will Identify and assess customers’ needs to achieve satisfaction

* Build sustainable relationships of trust through open and interactive communication

* Provide accurate, valid and complete information by using the right methods/tools

* Meet personal/team sales targets and call handling quotas

* Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure

resolution

* Idn Poker Will Keep records of customer interactions, process customer accounts and file documents

* Follow communication procedures, guidelines and policies

* Go the extra mile to engage customers

* Idn Poker Will Resolve customer complaints via phone, email, mail or social media

* Use telephones to reach out to customers and verify account information

* Poker Indonesia Will Greet customers warmly and ascertain problem or reason for calling

* Cancel or upgrade accounts

* Assist with placement of orders, refunds, or exchanges

* Advise on company information

* Idn Poker Will Take payment information and other pertinent information such as addresses and phone numbers

* Place or cancel orders

* Answer questions about warranties or terms of sale

* Act as the company gatekeeper

* Poker Indonesia Will Suggest solutions when a product malfunctions

* Handle product recalls

* Attempt to persuade customer to reconsider cancellation

* Inform customer of deals and promotions

* Sell products and services

* Idn Poker Will Utilize computer technology to handle high call volumes

* Poker Indonesia Will Work with customer service manager to ensure proper customer service is being delivered

* Close out or open call records

* Compile reports on overall customer satisfaction

* Read from scripts

* Handle changes in policies or renewals

* Poker Indonesia Will Resolve customer complaints via phone, email, mail or social media