Premera MyCare

Timely & personalized virtual care

Premera MyCare offers members a single point of access to the in-network, virtual care options available in their plan. The app provides timely and personalized virtual care experiences in the following areas:

- Primary and urgent medical care

- Mental health care

- Substance use treatment

- Physical therapy

Primary and urgent medical care

Get on-demand, text-based and video-based care from board-certified doctors for common conditions, including (but not limited to):

- Cold, cough, and flu

- Urinary tract infections (UTI)

- Muscle sprains and strains

- Seasonal allergies, asthma, and respiratory issues

- Skin conditions, rashes, bites, and sunburn

- Nausea, stomach flu, and gastroenteritis

- General health questions

Mental health

Be your best self with convenient access to text- and video-based talk therapy. Access to psychologists and medication management is available.

Substance use

Access kind and respectful virtual addiction care to help you feel like your old self again. Address alcohol use disorder, opioid use disorder, and other addictions through virtual therapy and other treatment.

Physical therapy

Conveniently prevent and treat pain from anywhere. Get a video consultation with a physical therapist and a personalized plan with guided exercises.

Note:

- Premera MyCare is not for medical emergencies. If your condition is life- or disability-threatening, call 911 or go to an emergency room.

- Refer to your benefit booklet to see whether your health plan includes access to Premera MyCare.

© 2022

Premera Blue Cross is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Alaska and Washington State, excluding Clark County.

Premera Blue Cross HMO is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Washington State, excluding Clark County.