PrimeServ EyeTech

All Versions of PrimeServ EyeTech

• 
  17.0.1-1(628)XAPKAPKs

  Aug 15, 202553.7 MBAndroid 10.0+What's New
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  What's new in the version 17.0.1-1

  Updated on Aug 15, 2025

  - Upgraded tickets: “Cases” are now “Tickets” with rich text descriptions and multiple workflow executions.
  - Simplified task management: Manage all tasks across tickets in one place, now with due dates.
  - Faster navigation: View asset (former product) and ticket types directly in the main menu.
  - Enhanced communication: Search chat messages & upload multiple files.

• 
  15.0.1-1(545)XAPKAPKs

  May 15, 202451.7 MBAndroid 10.0+What's New
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  What's new in the version 15.0.1-1

  Updated on May 15, 2024

  - Next Gen Cases as an Extensive Ticketing System: Filter, organize, and save views to structure your tasks and organization.
  - Simplified call joining flow, especially for first-time users.
  - Mixed small improvements

• 
  14.0.0-7(536)XAPKAPKs

  Dec 27, 202329.9 MBAndroid 10.0+What's New
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  What's new in the version 14.0.0-7

  Updated on Dec 27, 2023

  -Flexible Case details: Use case types with predefined or custom case details to structure use case related metadata.
  -Case filters: Streamlined case list view and first-level filters to efficiently manage and assign cases within your organization.
  -Face Anonymization: Anonymize faces during a video call.
  -Video Call Settings: Set the video call quality individually depending on the circumstances during the video call.
  -Several security and performances improvements, bugfixes.

• 
  13.0.0-9(509)XAPKAPKs

  Oct 17, 202322.5 MBAndroid 10.0+What's New
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  What's new in the version 13.0.0-9

  Updated on Oct 17, 2023

  • Screensharing: Share your entire Screen during a video call
  • Speaking Detection: Identifying and actively showing who is talking during the video call
  • Several security and performance improvements

• 
  12.0.2-3(497)APK

  Jun 27, 202348.1 MBAndroid 5.0+What's New
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  What's new in the version 12.0.2-3

  Updated on Jun 27, 2023

  Visual Assistance Call:
  o Multi-Session Call
  - Reopening calls for regular and recurring appointments
  - Display of missed calls
  - Display of all sessions
  o Call Module Improvements
  - Out-of-Call navigation via picture-in-picture
  - Chat-Overlay Redesign
  - Call-Chat for externals

• 
  11.0.3(478)APK

  Dec 17, 202244.0 MBAndroid 5.0+What's New
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  What's new in the version 11.0.3

  Updated on Dec 17, 2022

  • Videocall improvements:
  - Mute others
  - Automatic rejoin
  - Pre-Call UI
  • Pre-fill username for guests
  • Mixed small improvements

• 
  10.0.0(459)APK

  Aug 19, 202240.9 MBAndroid 5.0+What's New
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  What's new in the version 10.0.0

  Updated on Aug 19, 2022

  • Chat for externals
  • Hyperlinks
  • Download and open files
  • Copy chat messages on mobile applications
  • Change password function for externals
  • Pre-fill username for guests
  • Multiple small improvements

• 
  9.1.0(447)APK

  Mar 25, 202239.5 MBAndroid 5.0+What's New
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  What's new in the version 9.1.0

  Updated on Mar 25, 2022

  Multi-User Call
  · Video calls to remote support with up to 20 participants
  · Improved media stream handling (bandwidth requirements)
  · Reduced upload rate and download rate
  · Increased video quality for screen sharing
  · Adjusted UI / UX design in video call
  · Various improvements and stability enhancement
  
  Workflows
  · Export of workflow reports
  
  AR Viewer
  · Viewing 3D models of your machines
  · Zooming, rotating and panning in the 3D viewer

• 
  8.0.0(394)XAPKAPKs

  Jan 19, 202221.4 MBAndroid 5.0+What's New
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  What's new in the version 8.0.0

  Updated on Jan 19, 2022

  - Workflows module
  - Design revision
  - Various bug fixes and improvements

• 
  6.0.0(220)APK

  Dec 16, 202035.4 MBAndroid 5.0+
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  What's new in the version 6.0.0

  Updated on Dec 16, 2020