Servicebay

Whether you specialize in repairs, servicing, maintenance or upgrades, Servicebay can be customised to suit your service business.

🪛 Ticket Management

Stay on top of your service requests with our robust ticket management system.

• Assign tickets to customers and specific items for service.

• Customize ticket statuses.

• Assign team members to handle tickets.

• Take notes from customers and capture their signatures.

• Maintain a service log for each ticket.

• Handle warranty repairs.

• Send email updates to customers.

• Print service reports and agreements.

• Add additional items to existing tickets.

🧑 Customer Management

Keep track of all your customer details effortlessly.

• Effortlessly track customer details.

• Monitor booked-in items for service.

• Keep tabs on current and past tickets.

• Directly contact customers through the platform.

📈 Dashboard

Get insights into your daily operations with our intuitive dashboard.

• Gain insights into daily operations.

• View statistics for different timeframes (daily, weekly, monthly).

• Visualize your store’s performance using charts and analytics tools.

👥 Team Management

Our app allows for efficient team collaboration.

• Enable efficient collaboration among team members.

• Team leaders can set up business profiles and invite team members.

• Ensure everyone has access to necessary information.

• Collaborate, assign tasks, and manage tickets effectively.

✨ Customisation

Make Servicebay fit your business, no matter what services you provide.

• Customize serviceable item categories with names, icons, and additional fields.

• Define ticket statuses by name and color to track progress.

• Switch between light and dark themes for the app.

Perfect for:

• Electronics & I.T

• Appliance & White Goods

• HVAC Maintenance

• Cleaning Services

• Plumbing & Electrical

• Automotive Repair

• Jewellery Repair

• Gardening Tools

• Bike Repair & Maintenance

• Fitness Equipment

• Musical Instrument Servicing

• Clothing & Apparel