ServiceDesk Plus | On-premises

All Versions of ServiceDesk Plus | On-premises

• 
  6.2(81)APK

  Aug 27, 202548.2 MBAndroid 8.0+What's New
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  What's new in the version 6.2

  Updated on Aug 27, 2025

  Version 6.2:
  1. Provided Accessibility enhancements based on the android guidelines.
  2. The app is compatible with Android 15.
  3. Added App’s Release History in Settings page.

• 
  6.1.1(80)APK

  Aug 6, 202540.8 MBAndroid 8.0+What's New
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  What's new in the version 6.1.1

  Updated on Aug 6, 2025

  Version 6.1.1:
  SD-132653: Unable to scan the barcode using the barcode scanner in Edit Asset form has been fixed.
  SD-133238: The issue with the Group list in the Add/Edit Task form has been fixed.

• 
  6.1(79)APK

  Jun 24, 202540.8 MBAndroid 8.0+What's New
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  What's new in the version 6.1

  Updated on Jun 24, 2025

  Version 6.1:

  Assets(Supported from 15100):
  1. Filter assets by product type for faster access in the Assets list view.
  2. Select and update multiple assets simultaneously by long-pressing the asset cards in Assets list view.
  3. Asset edit form populated based on product type.
  
  Worklog Templates:
  Technicians can now select templates to quickly log their work.
  
  Attachments:
  For better storage and performance control, Choose image quality— Original/High/Medium/Low in the Settings screen.

• 
  6.0.10(78)APK

  Jun 9, 202541.8 MBAndroid 6.0+What's New
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  What's new in the version 6.0.10

  Updated on Jun 9, 2025

  Version 6.0.10:
  Fixed a crash issue on the TFA login page.

• 
  6.0.9(77)APK

  May 1, 202541.8 MBAndroid 6.0+What's New
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  What's new in the version 6.0.9

  Updated on May 1, 2025

  Version 6.0.9:
  1. Set Your Default Portal: Personalize your journey by choosing your preferred portal as your default landing page, get where you need to go faster.
  2. Bulk Attachment Downloads: Save time with our new bulk download feature, grab all your attachments in one tap. It is supported from SDP 14960 build.
  3. Email Signature Support: Craft more polished replies with custom email signatures, adding a professional touch to every message. It is supported from SDP 14100 build.

• 
  6.0.8(76)APK

  Mar 21, 202541.8 MBAndroid 6.0+What's New
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  What's new in the version 6.0.8

  Updated on Mar 21, 2025

  Version 6.0.8:
  1. Fixed ANR issues in Add/Edit request pages.
  2. Bug fixes and stability improvements in requests search

• 
  6.0.7(75)APK

  Mar 5, 202541.8 MBAndroid 6.0+What's New
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  What's new in the version 6.0.7

  Updated on Mar 5, 2025

  Version 6.0.7:
  1. Technicians can now mention other users and technicians while adding or editing notes.
  2. Technicians can view details of the tagged user by tapping on the @username in the latest conversations of the request details screen.
  3. Cancel request option has been added in the Request module for both Requesters and Technicians.

• 
  6.0.6(74)APK

  Dec 31, 202441.8 MBAndroid 6.0+What's New
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  What's new in the version 6.0.6

  Updated on Dec 31, 2024

  Version 6.0.6:
  1. Supported Task additional fields from SDP 14500.
  2. Sort by Due-by Date option supported in requests list.
  3. Fixed SD-126228: Mobile application is not in sync with the field and form rules created for UDF Fields in Build 14830.
  

• 
  6.0.5(73)APK

  Nov 11, 202441.8 MBAndroid 6.0+What's New
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  What's new in the version 6.0.5

  Updated on Nov 11, 2024

  Version 6.0.5:
  1. Fixed Issue - SD 124853 : Unable to connect to server due to a security filter configured.
  2. Fixed Issue - SD 124522 : Duplicate requests shown in Dashboard's global search.
  3. Fixed search by subject issue in approval clarification.

• 
  6.0.4(72)APK

  Oct 25, 202441.8 MBAndroid 6.0+What's New
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  What's new in the version 6.0.4

  Updated on Oct 25, 2024

  Version 6.0.4:
  1. Azure Pre-Authentication supported from build 14850.
  2. Tailor your announcements to your preferences using filters.