Shopdigits

Shopdigits for Shopify allows you to set-up a local or a toll-free phone number in minutes using either our number generator or by entering in your preferred number. Don’t miss a beat, accept calls from new or returning customers, and have their details at your fingertips, review their shopping cart using the mobile app while you manage your business on the go.

About Shopdigits - Virtual Toll-Free Phoneline for your Shopify store

Expand your customer touchpoint channels to include a business phone line for your Shopify store. As you know, customers do plenty of research online and look for the security of having a number they can call toll-free. Shopdigits is your fast economical solution to integrate a toll-free line to your store and manage calls through your mobile.

Mobile Integration to stay on top of customer details:

Download the Shopdigits mobile app and manage customer calls on the go. Each time you receive a customer call it will jump to the Shopdigits app so you can manage calls. The intuitive design allows you to pull up customer details, abandoned shopping carts, or to add notes so you can provide white-glove customer service each and every time.

Set up a toll-free line in minutes:

Quickly register a toll-free business line using Shopdigits by either selecting a randomly generated number or one that you have in mind. Once you have your number selection - assign employees to the number to ensure you never miss an opportunity to interact with your customers.

Manage customer calls on your Shopify dashboard:

You and your employees can manage customer calls on an easy to use dashboard that provides a customer log of all the calls you have received. Shopdigits helps distinguish which calls were missed, whether a customer is returning, or if you received an influx of new customer calls as a result of a recent campaign. Manage your call frequency and use these trends to further expand your business.

Features:

Toll-free store number (custom or generated)

Assign multiple employees to a single phone line

Manage calls off of an easy to use mobile app

Mobile integration for iOS and Android

Returning customer data integration on mobile and desktop

Add customer notes on mobile and integrate with Shopify desktop