Smart Office - CIC

Unified Communication Client

Smart Office - CIC delivers Unified Communications (UC) services (voice and video calling, IM, presence and corporate directory access) to an iPhone or iPad. This mobile app can be deployed as a user’s primary communication app or in concert with other Smart Office clients or standards-based SIP phones/devices.

The mobile client can ring concurrently with other clients/devices so users never miss a call. Leverage the Call Grabber feature to effortlessly move live calls from one client/device to another.

Smart Office for Mobile services include:

• Voice Calling

• Video Calling (point to point)

• Instant Messaging

• Presence

• Voice Conferencing (via Meet-Me Conference services)

• Smart Office Collaboration Room Integration (video and screen share)

• Organization-wide and Personal Address Book

Other features include:

• Various calling modes: VoIP, direct cellular call, call back

• Single Sign On via an Enterprise IDP via SAML2 (if configured)

• Push notifications for calls and messages, allowing users to receive notifications even if the client is not running

• Security and encryption via HTTPS and SRTP

• Automatic or manual hand-off from WiFi to cellular 3G/4G network

• Support for multiple languages