Smart Serve App:A steps towards digitalization and smart customer service vision
Spherehot – Smart Serve App: We at Spherehot have a clear vision - "to be the most preferred brand of choice in the product categories we are present in".We understand that our vision requires us to measure up to a high standard of product quality as well as set high standards for our servicing. We have started a journey to build upon the vision to make customer service our biggest asset.Towards this service vision, we are proud to introduce "Smart Serve", an idea built around simplifying and improving the experience of owning Spherehot products. We intend to use various means including technology combined with out of box thinking to make a mark in services in our industry.One of our first initiative was WhatsApp Messenger to reduce the hassle that customers or you may have to reach us - either for information or for giving us feedback or registering complaints.This is our second initiative for our customer service associates for faster response to our valued customers and company.While this is our second initiative, we plan to constantly innovate and improve our service standards and we stand committed to bringing the highest standards of servicing in this industry through Spherehot.We all pledge to give you our very best. You can always rely on Spherehot - your trusted brand of choice!Reach us on our Helpline: 18001202700 WhatsApp: 9833002020Welcome to the world of Smart Living!