Spreevel Chat

Spreevel Chatbot is a hybrid system combines the best of machine learning and human interaction. Spreevel chat app is a free mobile application for businesses who have deployed Spreevel Chatbot engine. The app provides real time chat option to business employees where they can receive and response to messages coming from webchat, SMS and social media account. The app synchronizes the messages between web portal and mobile app.

App features include:

Claiming a ticket

Responding to messages

Transferring a ticket to colleague