Survey Office Templates

If you’re looking to gain insights on your audience or customers, a questionnaire or social survey is a reliable method used to collect standardized data from large numbers of people. (All of the information is collected in the exact same way. Questionnaires are often used by the government to find out more information about geographic areas, the lifestyles of its citizens, and assess which programs get funded. Many government entities rely on questionnaires to run programs or fund certain initiatives. This is because surveys are a favorite way to collect data in a statistical form.

If you are unsure which survey questions you need to accomplish your objectives, our free sample survey templates can help you put something together in just a few minutes.

Employee Surveys

Web-based Surveys

Social Media Surveys

Customer Satisfaction Surveys

Brand Loyalty Surveys

Many others…

Just Download and Edit In ms Office

Choosing the Right Questions for your Survey

The quality of your survey is only as good as the quality of the questions you ask. You must be careful to choose the types of questions that are most appropriate for your needs. You should also put some thought into how to order your questions in a way that flows smoothly and makes the most sense for your respondents. Finally, develop a template free of “loaded” questions that may skew the results and fail to provide the sound, objective data you are seeking.

The questions you choose should be based largely on the target population, survey sample size, and other factors. Here are some things to keep in mind as you decide which questions to include:

How will you or your organization utilize the answers to the questions?

How do you plan to analyze or interpret the responses to the questions? For example, will you be using a Likert scale or similar rating scale to gauge responses, or will you be using a different methodology?

How many questions do you believe you need to obtain the desired data?

Is each question you are considering for inclusion truly needed?

Will the respondents feel comfortable honestly answering each question?

Is each question worded clearly, objectively, and without bias?

Are the questions ordered in a way that may cause the respondents to draw certain conclusions? If so, you may want to consider changing the order.

If you are using multiple-choice questions, are there enough choices for the respondents to provide the most accurate answers?

In order to obtain accurate data, each survey should contain the same set of questions in exactly the same order. There are possible exceptions to this rule, such as is if you want to split-test two customer survey templates to determine which one is most effective in gauging customer satisfaction.

Response rates are another important factor in the success of your survey template. Be sure you make it as easy as possible for respondents to complete the questions. Consider the overall length of the questionnaire, the complexity of the questions, and how time-consuming it will be for the typical respondent.

Depending on your target audience, you may want to consider providing an added incentive, such as entry into a raffle or drawing or a gift certificate toward the purchase of your product/service. If your questionnaire is being conducted by mail, be sure to include a cover letter explaining why your survey is important and why your respondents should take the time to complete it.