OpenScape Contact Center Mobile Supervisor provides the Contact Center Supervisor with quick access to real-time agent and queue status. The Supervisor can change the status of an agent as well as access summary and detailed agent and queue state information.
แสดงเพิ่มเติม
What's new in the latest V9R0.111
Last updated on 2018-05-17
Improved login error messages. Resolved issue with skill level for agents.