HappyFox Help Desk 2.0

HappyFox Help Desk 2.0 Tüm Sürümleri

• 
  1.22.0(147)XAPKAPKs

  May 31, 202537.0 MBAndroid 8.1+Yenilikler
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  May 31, 2025 tarihinde güncellendi

  - [Feature] Closing a ticket (marking status as completed) with mandatory custom fields, changing category of a ticket with mandatory custom fields flow is now supported, in ticket details page.
  - [Bug Fix] Fixed an issue where the queue count will not be visible for some queues in the Queues Screen.
  - Other fixes and improvements.
  
  Note: If you see glitches in images for buttons or ui elements, please uninstall the app and do a fresh install, the issue will go away.

• 
  1.21.0(144)XAPKAPKs

  Mar 11, 202536.0 MBAndroid 8.1+Yenilikler
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  Mar 11, 2025 tarihinde güncellendi

  - Added dark mode support.
  - Asset Manager is now part of Help Desk Mobile app; available as a new tab for applicable accounts.
  Note: The existing Asset Manager app will be removed from the store in near future.
  - Various bug fixes and improvements.

• 
  1.20.0(143)XAPKAPKs

  Jan 5, 202534.0 MBAndroid 8.1+Yenilikler
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  Jan 5, 2025 tarihinde güncellendi

  Release Notes:
  Bug fixes and improvements.

• 
  1.19.0(142)XAPKAPKs

  Sep 4, 202428.7 MBAndroid 8.1+Yenilikler
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  Sep 4, 2024 tarihinde güncellendi

  [Feature] Assets can now be linked/unlinked to/from a ticket respectively.
  [Feature] A preview of the typed ticket reply or private note can now be seen before sending it.
  Bug fixes and security improvements.

• 
  1.18.0(138)XAPKAPKs

  Jun 12, 202428.6 MBAndroid 8.1+Yenilikler
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  Jun 12, 2024 tarihinde güncellendi

  - Added support for multiple SSO login providers, in login screen.
  - Bug fixes and enhancements.

• 
  1.17.1(132)APK

  Oct 9, 202327.3 MBAndroid 5.0+Yenilikler
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  Oct 9, 2023 tarihinde güncellendi

  - Fixed an issue where push notifications are disabled in the app's system settings.

• 
  1.16.2(127)APK

  Jun 12, 202327.3 MBAndroid 5.0+Yenilikler
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  Jun 12, 2023 tarihinde güncellendi

  - Added Search functionality in Queues List and Canned Actions List.
  - Fixed a bug in Canned Actions List where the list won't show all of the available canned actions.
  - Additional bug fixes and improvements.

• 
  1.16.0(123)APK

  Nov 30, 202227.3 MBAndroid 5.0+Yenilikler
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  Nov 30, 2022 tarihinde güncellendi

  - Agents can now delete a ticket. To delete a ticket, open a ticket (details), tap 'Actions' button in footer, choose 'Delete Ticket'.
  - Fixed an issue when closing tickets, where the app will keep on loading.
  - Various other bug fixes and improvements.

• 
  1.15.1(113)APK

  Oct 27, 202228.2 MBAndroid 5.0+Yenilikler
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  Oct 27, 2022 tarihinde güncellendi

  - App will now render basic file formats - in the view attachment screen - like .mp3, .mp4, .mov, .wav, .jpg, .png, .json, .xml, .txt, etc. instead of downloading them to the device.
  - Fixed an issue where updating Push Notification Preferences in Settings screen would throw an error.

• 
  1.15.0(112)APK

  Sep 7, 202229.9 MBAndroid 5.0+Yenilikler
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  Sep 7, 2022 tarihinde güncellendi

  - Agents can now insert KB Articles when adding a Reply / Private Note
  - Fixed SSO sign in issues
  - Other Bug Fixes and Improvements