HappyFox Help Desk 2.0

جميع الإصدارات لـ HappyFox Help Desk 2.0

• 
  1.22.0(147)XAPKAPKs

  31/05/202537.0 MBAndroid 8.1+الجديد
  تحميل
  ما الجديد في الإصدار 1.22.0

  تحديث في 31/05/2025

  - [Feature] Closing a ticket (marking status as completed) with mandatory custom fields, changing category of a ticket with mandatory custom fields flow is now supported, in ticket details page.
  - [Bug Fix] Fixed an issue where the queue count will not be visible for some queues in the Queues Screen.
  - Other fixes and improvements.
  
  Note: If you see glitches in images for buttons or ui elements, please uninstall the app and do a fresh install, the issue will go away.

• 
  1.21.0(144)XAPKAPKs

  11/03/202536.0 MBAndroid 8.1+الجديد
  تحميل
  ما الجديد في الإصدار 1.21.0

  تحديث في 11/03/2025

  - Added dark mode support.
  - Asset Manager is now part of Help Desk Mobile app; available as a new tab for applicable accounts.
  Note: The existing Asset Manager app will be removed from the store in near future.
  - Various bug fixes and improvements.

• 
  1.20.0(143)XAPKAPKs

  05/01/202534.0 MBAndroid 8.1+الجديد
  تحميل
  ما الجديد في الإصدار 1.20.0

  تحديث في 05/01/2025

  Release Notes:
  Bug fixes and improvements.

• 
  1.19.0(142)XAPKAPKs

  04/09/202428.7 MBAndroid 8.1+الجديد
  تحميل
  ما الجديد في الإصدار 1.19.0

  تحديث في 04/09/2024

  [Feature] Assets can now be linked/unlinked to/from a ticket respectively.
  [Feature] A preview of the typed ticket reply or private note can now be seen before sending it.
  Bug fixes and security improvements.

• 
  1.18.0(138)XAPKAPKs

  12/06/202428.6 MBAndroid 8.1+الجديد
  تحميل
  ما الجديد في الإصدار 1.18.0

  تحديث في 12/06/2024

  - Added support for multiple SSO login providers, in login screen.
  - Bug fixes and enhancements.

• 
  1.17.1(132)APK

  09/10/202327.3 MBAndroid 5.0+الجديد
  تحميل
  ما الجديد في الإصدار 1.17.1

  تحديث في 09/10/2023

  - Fixed an issue where push notifications are disabled in the app's system settings.

• 
  1.16.2(127)APK

  12/06/202327.3 MBAndroid 5.0+الجديد
  تحميل
  ما الجديد في الإصدار 1.16.2

  تحديث في 12/06/2023

  - Added Search functionality in Queues List and Canned Actions List.
  - Fixed a bug in Canned Actions List where the list won't show all of the available canned actions.
  - Additional bug fixes and improvements.

• 
  1.16.0(123)APK

  30/11/202227.3 MBAndroid 5.0+الجديد
  تحميل
  ما الجديد في الإصدار 1.16.0

  تحديث في 30/11/2022

  - Agents can now delete a ticket. To delete a ticket, open a ticket (details), tap 'Actions' button in footer, choose 'Delete Ticket'.
  - Fixed an issue when closing tickets, where the app will keep on loading.
  - Various other bug fixes and improvements.

• 
  1.15.1(113)APK

  27/10/202228.2 MBAndroid 5.0+الجديد
  تحميل
  ما الجديد في الإصدار 1.15.1

  تحديث في 27/10/2022

  - App will now render basic file formats - in the view attachment screen - like .mp3, .mp4, .mov, .wav, .jpg, .png, .json, .xml, .txt, etc. instead of downloading them to the device.
  - Fixed an issue where updating Push Notification Preferences in Settings screen would throw an error.

• 
  1.15.0(112)APK

  07/09/202229.9 MBAndroid 5.0+الجديد
  تحميل
  ما الجديد في الإصدار 1.15.0

  تحديث في 07/09/2022

  - Agents can now insert KB Articles when adding a Reply / Private Note
  - Fixed SSO sign in issues
  - Other Bug Fixes and Improvements