CCP - Contact Centre Performance

VDEV Solutions Pty Ltd

Aug 23, 2019

4.1 and up
Android OS

Tải về APK

Giới thiệu về CCP - Contact Centre Performance

Reporting app for viewing and evaluating the contact centre performance

Contact Centre Performance is a mobile based application used for monitoring the real-time statistics of a Contact Centre. The application can be integrated with any UC based or CC based contact centre applications to collect the real time feeds.

Currently the application is developed to integrate with Avaya UC (CMS, AES).

The mobile application displays the real time statistics of

1. Agent

2. Queue / VDN

3. Skill / Hunt Group

Hiển thị nhiều hơn

What's new in the latest 1.0.0

Last updated on Aug 23, 2019

Minor bug fixes and improvements. Install or update to the newest version to check it out!

Hiển thị nhiều hơn

Video và ảnh chụp màn hình

Thông tin APK CCP - Contact Centre Performance

Phiên bản mới nhất

1.0.0

Danh mục

Doanh nghiệp

Android OS

4.1 and up+

Nhà phát triển

VDEV Solutions Pty Ltd

Available on

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