VSERVE

Vserve is a platform through which you can call Madadgaars to your homes, offices or any workplace to get tasks done. Madadgaars are available in every area and are few minutes away from you.

days to find a suitable persons.

Few are the instructions/suggestions to always keep in mind and comply while using the service.

 While registering yourself on the app, you must provide complete, proper, correct

and truthful information

 You can call a Madadgaar 7 days a week

 The time to reach a Madadgaar at your workplace is 1 hour

 You should call him on mobile at your earliest and guide him the way so that he can

reach promptly and easily at your workplace.

 When Madadgaar reaches at work place, before allowing him to enter at your work

place, verify him by asking him that either he is electrician, plumber or carpenter,

watch his picture on application and him physically

 If there is someone else instead of him, do not allow that person to enter at your workplace and report the company immediately but not later than 12 hours

 If there is another person along with Madadgaar, don’t allow both of them to enter

at work place, you may cancel the task and report us immediately

 You have to open the door and give access to workplace as soon as possible but not

later than 10 minutes

 After Madadgaar enters home, firstly brief all the tasks which are intended to be

performed.

 While work is in progress you can add more tasks of the same domain.

 Once work is finished, you have to re order/re book. Once task selected from your

app after reaching of Madadgaar, you cannot remove it from your application, it will

be removed from Madadgaar app if you don’t want that work or any selected work

not to be performed.in this case, you have to request Madadgaar to remove that

particular task.

 If Madadgaar reaches home and then you cancel order, you will have to pay visiting

charges.

 If Madadgaar reaches home and did not perform any selected tasks and delete them

on your request, then you will have to pay visiting charges.

 You should buy accessories of your own, or you may request Madadgaar to purchase

the accessories, but you must check receipt and market rate by yourself, company

will not be liable for it

 There is also option to send Madadgaars for purchasing accessories which are

related to those tasks which he is performing. Madadgaar will only go once outside

your home to purchase accessories

 You may also book us for the address other than your original address

 The task list will be shown in the application

 Any other work/task which is not included in the task list will not be done by

Madadgaar

 You cannot force Madadgaar to perform any work that is not listed in task list

 Security of Madadgaar is upon you whenever he is in your working premises.

 You must arrange and provide some helping elements to Madadgaar for better and

timely work which may include ladder, stool, rags etc…..

 You must be present at all times at the exact place where Madadgaar is working, in

case of any mishap or theft, company is not liable

 If you feel some unlawful activity, you can report to police or legal actions against

Madadgaar, if genuinely found for any misconduct of law

 You must supervise the work at all times

 If any mishap occurs, report us immediately.

 You have to pay the exact amount of bill which is shown on receipt on your app or

extra amount if you want to add amount in your wallet.

 If you fail to pay the bill, it will reflect a negative balance in your wallet, and you have

to pay it now directly to company on easypaisa/Jazzcash account within 1week

 If you do not pay the bill in the prescribed time, your ID may be temporarily or permanently blocked until you pay your dues

 When you pay the bill via Easypaisa/Jazzcash, you will have to share details of the payment transactions, after verification of transaction, it will be shown in your account within 48 hours, and then your account will be restored for further use