Aqoiy Agent

AQOIY AGENT — CUSTOMER SUPPORT IN YOUR POCKET

Never miss a customer who needs help.

Aqoiy Agent is the mobile companion for store owners and support agents using the Aqoiy AI Customer Support platform for WooCommerce and WordPress stores.

★ REAL-TIME NOTIFICATIONS

Get instant push notifications the moment a customer needs human support. Respond before they leave your store.

★ ONE-TAP TAKEOVER

See exactly what the AI said to the customer. Take over the conversation with one tap and continue helping seamlessly — no repetition needed.

★ TRANSFER TO ANOTHER AGENT

Pass difficult conversations to the right team member instantly. Accept or decline incoming transfers with full context.

★ MARK AS RESOLVED

Close conversations cleanly. Customers automatically receive a satisfaction rating request after resolution.

★ FULL CONVERSATION HISTORY

View complete chat history for every session — AI messages, agent replies, and customer messages all in one thread.

★ TEAM CHAT

Message your colleagues privately without the customer seeing. Coordinate your support team in real time.

★ QUICK REPLIES

Save your most common responses and insert them with one tap. Handle repetitive questions in seconds.

★ AGENT STATUS

Set yourself as Online, Away, or Offline. When offline the AI handles everything automatically so no customer is left waiting.

★ WORKS ON ANY ANDROID PHONE

Optimized for Android 8.0 and above. Fast, reliable, and battery efficient.

REQUIREMENTS:

- Active Aqoiy account (free at aqoiy.com)

- Android 8.0 or higher

- Internet connection

ABOUT AQOIY:

Aqoiy provides AI-powered customer support for WooCommerce and WordPress stores. The AI handles routine questions automatically using Google Gemini, while this app lets your team handle complex issues that need a human touch.

Plans and billing managed at app.aqoiy.com

Free plan available — no credit card required.

Privacy Policy: https://aqoiy.com/privacy

Terms of Service: https://aqoiy.com/terms

Support: contact@aqoiy.com

Website: https://aqoiy.com