BIDA Fiber

With BIDA Fiber app, you can access BIDA Fiber services with ease:

MOBILE DASHBOARD

With the convenient access to the mobile dashboard, you can easily preview the following:

Number of devices – Monitor how many devices are connected to your modem.

Modem temperature – Check if your modem is at its ideal temperature for optimal processing power.

Signal strength – Indicates whether your modem is receiving the right level of signal to give you stability and the best possible connection.

Bill history - See the detailed summary of the amount to pay and your previous payments for your official record.

Outage advisory – The BIDA Fiber app will automatically notify you if your area is experiencing an outage, with specific details of the issue.

PAY ONLINE

Pay conveniently – Input your BIDA Fiber account number to check your outstanding balance and to continue the quick payment process. You can pay via credit card/debit card or e-wallet.

View your bill - See the summary of the amount to pay and downloadable Statement of Accounts. You can now also see your billing and payment history, as well as all the bill details such as plan name, payment due date, previous balance, current bill charges, total amount due, billing period in just one page.

HELP & SUPPORT

Technical issues – A detailed guide on how to troubleshoot modem indicators, network outage, and intermittent/slow connectivity.

Getting started – A guide on how to apply for BIDA Fiber, the process, service areas, and documents needed to apply for a plan.

Payment and bills – A guide on how to properly pay your bill.

About us – This will direct you to the official BIDA Fiber website.

Get help – A guide on how to manage your WIFI password.

Infographics - You can also check out our infographic tutorials for a more user-friendly and understandable experience.

Experience better with the power of pure end-to-end fiber internet BIDA Fiber!

Know more about us by visiting bidafiber.ph.

Email us your concerns at [email protected].