Updated on Mar 26, 2025
Boost Productivity with Macro Triggers
Ticket Macros are now available on mobile! you can now apply predefined templates to perform common actions, such as adding notes, updating ticket statuses, with just a single click
Portrait Mode for Tablets!
Enjoy a better viewing experience with full portrait mode support
Check out the latest updates and new features!: [https://www.bolddesk.com/product-updates/february-2025]