BoldDesk

Syncfusion

Dec 18, 2024

47.7 MB
File Size
Android 6.0+
Android OS

Download APK

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About BoldDesk

An intuitive ticketing system for providing seamless customer service.

BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience.

The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version.

Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products.

Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents.

This intuitive ticketing system features an improved user experience to provide seamless customer service.

We are constantly striving to enhance your experience with the BoldDesk mobile app.

What's new in the latest 1.0.21

Last updated on 2024-12-18

Quick Ticket Creation!
Ticket Templates now available—create tickets faster with prefilled templates

Intuitive Gesture Navigation!
Swipe effortlessly between tabs with refined gesture support, making it easier to navigate the app.

@Mention Now Available on Mobile
You can effortlessly notify members directly from your mobile device while responding, ensuring that everyone stays in the loop!

Fewer Clicks, Faster Replies!
Reply and Notes pages revamped for a cleaner, more intuitive experience