BUA

Bua is a Setswana word that means speak/talk. www.bua.space is an on-line space which

allows consumers in Botswana to report on their customer service experiences with suppliers, based on the principle of Botho, which is a social contract by which Batswana live. Botho is based on having mutual respect for each other and earning respect by first giving it.

At www.bua.space we aim to assist companies to improve their customer service levels by connecting them directly to their customers, giving them the platform to professionally and timeously respond to their customers.

Consumers wishing to report on unsatisfactory customer service should report based on the principle of constructive criticism. Therefore, hateful reports that are not related to customer service issues and which do not conform to the principle of Botho will be removed.