ChatDesk360

Benefits of using the app:

• Manage, monitor, and reply to visitor conversations from anywhere

• Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor

• See who's online on your website in real-time and engage with new leads on your website

• Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support

• Encourage better agent collaboration on the go with agent-to-agent chats

• Improve agent response time and reduce typing time with the shortcuts feature

• Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off