CRMI

CRMI is an online Customer Relationship Management application that facilitates contact between company professionals and their customers.

Thus, it allows the organization of contacts and the storage of important information for each of them, facilitating contact and personalization.

 CRM is an approach that places the customer at the center of business processes, being designed to understand and anticipate the needs of current and potential customers, in order to seek to supply them in the best way. It is, without a doubt, a business strategy, in the first line, which later is embodied in technological solutions. It is thus an integrated management system focused on the customer, consisting of a set of procedures / processes organized and integrated into a business management model. The software that assists and supports this management is usually called CRM systems.