Dilmah Sync

DilmahSync is the official internal tool for the Dilmah Organization, designed to streamline business card capture and contact management at trade shows, exhibitions, and events.

📸 INSTANT CARD SCANNING

Point your camera at any business card and DilmahSync instantly extracts contact details — names, emails, phone numbers, job titles, companies, and addresses — using advanced AI-powered OCR technology. Supports double-sided and multi-language cards.

✏️ MANUAL ENTRY

Prefer to type? Add contacts manually with a clean, intuitive form. Assign categories, events, and team members on the go.

☁️ SALESFORCE SYNC

Captured contacts are automatically synced as Leads in your organization's Salesforce CRM. Each lead is enriched with event details, customer categories, assignment info, and geocoded addresses — no manual CRM data entry required.

📂 CAMPAIGN MANAGEMENT

Browse active campaigns and events directly from the app. Associate every scanned contact with the right event for accurate reporting and follow-up.

🔒 SECURE BY DESIGN

• End-to-end encryption for all data in transit

• Row Level Security on all database tables

• Sensitive credentials stored server-side only

• Authenticated access — only authorized Dilmah personnel can use this app

📴 WORKS OFFLINE

Scan and save contacts even without internet. Data syncs automatically when connectivity is restored.

👤 DIGITAL VCARD

Create and share your own digital business card with a scannable QR code.

KEY FEATURES

• AI-powered business card scanning (OCR)

• Automatic Salesforce Lead creation

• Event and campaign tracking

• Customer categorization and priority tagging

• Contact assignment to team members

• Offline-first architecture

• Digital vCard with QR code sharing

• Secure cloud storage for card images

IMPORTANT: This app is for internal use by Dilmah (Ceylon Tea Services PLC) employees and authorized representatives only. A valid organizational account is required to sign in. Unauthorized access is not permitted.

For support, contact your IT administrator or email [email protected].