EclairTouch Collects

EclairTouch Collects is a dedicated collection management app developed to assist phlebotomists with the specimen collection workflow. It is designed to:

- Improve collection workflow efficiency

- Reduce the risk of incorrect patient identification

- Minimise pre-analytical errors

The app guides the collection staff through the digital collection process for each patient.

Simplified login process.

Scan the barcode ID or enter a user identifier to detect collection staff.

Pending collections

Display pending collects by campus; locations; and number of patients with pending collections.

Suggested route order and priority collections optimise collection rounds.

Positive patient identification

Scan the patient’s barcode for identification.

App displays patient demographic details for collection staff to confirm correct patient identification.

Order request & specimens to collect

Select orders to collect from patient’s order request.

Display details of specimen to collect, including:

- tests requested

- draw order

- number of test tubes required

- additional clinical details

- colour matching with colour tops used by the laboratory.

Label printing & complete collection

Print labels for specimen collection, detailing collection requirements and specimen types.

Scan each sample successfully collected and confirm patient collection process.

Reschedule collection of uncollected specimens.

Process is complete, begin next scheduled collection.